Jam Jimi

I agree.

Recently, American Express, for whatever reason, dropped my limit to a silly $1000 without telling me. They just noted it on a bill in tiny print. (who reads all the tiny print on all their bills?) and after that, after I exceeded this limit, they never declined any transaction (what is the limit for?). Instead, they charged me a penalty of $30 per transaction over the limit. I ended up with $90 of penalty for exceeding a limit I didn't know existed with charges that were never declined.

Needless to say, I closed my personal account with them and I closed the business account that I have control over with them too.

I refuse to allow my customers to deal with such thieves.